Account Manager - Large Format / Graphics

  • Job Reference: SC3089
  • Date Posted: 5 August 2022
  • Recruiter: Future Recruitment Ltd
  • Website: https://www.futurerecruitment.com
  • Location: West Midlands
  • Salary: On Application
  • Bonus/Benefits: £Open (Depending on Experience) + Pension
  • Sector: Account manager, Print
  • Job Type: Permanent

Job Description

NEW VACANCY! (SC3089)

ACCOUNT MANAGER - LARGE FORMAT / GRAPHICS

WEST MIDLANDS

£Open (Depending on Experience) + Pension + 25 Days Holiday + Bank Holidays

Hours of Work: 40 Hours per week Monday to Friday, between the hours of 8:30am - 5:30pm - (flexible on start and finish times)

Our client is a large format displays and signage company based in the Midlands, they offer a wide product range including Retail Display, Signage, Banners, POS, Outdoor Media, Vehicle Graphics, Fabric tension frames, Exhibition Graphics, Interiors, Module Stands and more.

They are looking for a new person to join their Account handling team. The role focuses on project managing; client liaison and estimating jobs; and is a great role for someone already working as an account handler, or someone looking to move into the position from a large format production role. The successful candidate will report directly to the Client Services Director managing a variety of projects either autonomously or as part of a larger team.

Responsibilities:

  • To manage a portfolio of key accounts
  • To liaise with clients and advise them on the best product and service solutions for a variety of diverse projects with a "can do" attitude at all times
  • To provide excellent customer service
  • To work with the Client Service Director and peers to strategically grow accounts in line with business objectives
  • To manage client's briefs from initial point of contact, advising, and cost estimating, through to project management including organisation of installations
  • To maintain regular contact with clients, build and sustain long-term business relationships
  • To act as a key point of contact for clients for day-day operational issues
  • To participate in client meetings
  • To prepare and deliver work instructions and project briefs for tasks such as production, packing, collation, delivery, or fitting
  • To work collaboratively with the production and installations teams to ensure a quality service to our clients

Requirements:

  • A professional understanding of selling print related products and services and a professional knowledge of print production processes and techniques; especially large and small format digital products and their applications would be ideal
  • Proven track record in building and developing client relationships
  • Excellent communication and time management
  • Knowledge of managing and developing portfolios of existing clients
  • Experience in a client facing role is essential
  • Excellent verbal and written communication skills
  • Good attention to detail and quality
  • Willingness to go above and beyond for customers
  • Self-motivated
  • Adaptable and enjoy working in a fast-paced environment
  • Excel at plate spinning!