Customer Services Manager - Large Format / Signage

  • Job Reference: SN2210
  • Date Posted: 5 February 2020
  • Recruiter: Future Recruitment Ltd
  • Website:
  • Location: Cheshire
  • Salary: On Application
  • Bonus/Benefits: £Open Depending on Experience + other benefits TBD
  • Sector: Account manager, Sales
  • Job Type: Permanent

Job Description




£Open Depending on Experience + other benefits TBD

Our client is a sign and display company based in the North West. They have an in-house production facility and manufacture bespoke shop front displays & stands, window displays, roller banners, pop-up stands and exhibition & event signage.

They are currently looking to recruit a Customer Services Manager to join their growing and successful team. The role initially will require taking over the management of the company's key accounts and overseeing a team of 2 (1 Account Handler / 1 Pre-Press Operator), long term the client is looking for someone to help grow and develop an Account Management team.

Responsibilities / Requirements:

  • You will be responsible for managing existing client base
  • Taking briefs / delivering ideas.
  • Developing existing accounts
  • Generating new business from and upselling to the existing client base
  • Project Management
  • Dealing with client requirements for all Large Format, Graphics and Signage
  • Issuing job instructions to the necessary internal departments.
  • Scheduling production resources ensuring tight deadlines are always met
  • Managing some client accounts through to completion, meeting all clients requirements
  • Liaising with all internal departments to ensure jobs are produced to clients requirements