Ink Technologist – (Technical Support)

  • Job Reference: ROHA1
  • Date Posted: 8 November 2021
  • Recruiter: Roha Simpsons UK Ltd
  • Website: https://roha.com
  • Location: Caldicot
  • Salary: On Application
  • Bonus/Benefits: Bonus, Laptop, Mobile
  • Sector: Creative & design, Packaging, Production, Technology, Print
  • Job Type: Permanent
  • Duration: Permanent

Job Description

INK TECHNOLOGIST - (TECHNICAL SUPPORT)

TERRITORY: UK and Europe
PLACE: UK
JOB PURPOSE: Technical support for new business development and existing business management.
REPORTING TO: Technical Manager /General Manager

Simpsons UK Ltd is subsidiary of Roha group of companies. Roha group is more than 40 years old and one of the largest multinational colourant manufacturer with sales offices, warehouse and manufacturing facilities
worldwide.

Key Job responsibilities: Management of technical and application support and carrying out Customer Projects, Vendor Projects, New Product Development, New product QC Testing, Product Matching, external
development trials.

KEY ACCOUNTABILITIES

Testing organic pigments in different Ink system and confirm suitability in end application.
Prepare quality control procedure for pigments in different Ink’s medium.
Technical support by e-mails, online meeting platforms, phone and personal visit.
Review customer feedback for samples with the sales team on weekly basis . prepare action plan for rejected samples and follow –up to get new approvals.
Managing projects - collection of technical information from factories, preparation and completion of samples and documentation for customer approval.
Prepare technical documentation for product range ( TDS,PDS,MSDS,ETC)
Investigate and Diagnose customer complaints and give suitable solution.
Benchmarking product against competitors standard : Analyze and collect competitor information to improve sales strategies.
Develop and implement product promotion initiatives and strategies to target new business development.
Manage customer questionnaire and application inquiries
Prepare promotional tools like Flyers, technical presentation    
Keep accurate records of discussions or correspondence with customers.
Prepare and Update weekly and monthly reports.

SKILL / ABILITIES REQURIED:

Fluent in writing and spoken English
Minimum 5 years’ experience in Ink formulation, printing ink industry
Extensive customer contact for product promotion.
Technical knowledge of industrial pigments and Ink’s system.
Excellent business relationship management skills, persuading and influencing people to generate and secure higher levels of business.
Build powerful presentations to deliver technical sales messages and overcome resistance.
Structured powerful persuasive techniques in a patient, calm and effective way
Use of IT ( SAP, , Microsoft word, excel, access and Internet)
Qualification & Experience: Candidate should have qualifications in Printing Ink Technology , polymer science which covers resins and other raw materials of Ink formulations and colourants for inks, qualification in printing technology is desirable but not essential. Ideal candidate should have good knowledge of pigments, dyes, different printing processes, Ink formulations and trouble shooting.

Simpsons range of products: INDUSTRIAL DYES & PIGMENTS , PIGMENT DISPERSIONS AND COLOURANTS

PACKAGE OFFERED:
Salary : GBP 35,000, negotiable depending on experience.
Bonus : 20 % based on KRA
Laptop : Given by company
Mobile : Given by company
Company car : Use of own car, mileage paid by company
Credit card : Use of own card, company will pay business expenses

Please send CV via the Apply button.