INTERNAL ACCOUNT MANAGER - Packaging

  • Job Reference: PK7117
  • Date Posted: 19 November 2021
  • Recruiter: Future Recruitment Ltd
  • Website: https://www.futurerecruitment.com
  • Location: East Midlands
  • Salary: On Application
  • Bonus/Benefits: £27-30K + 25 Days Holiday + Pension
  • Sector: Account manager, Sales
  • Job Type: Permanent

Job Description

NEW VACANCY! (PK7117)

INTERNAL ACCOUNT MANAGER EAST MIDLANDS

£27-30K + 25 Days Holiday + Pension

Our client is a market leading specialist manufacturer of bespoke packaging solutions, they are currently looking to recruit an Internal Account Manager to join their team who will be responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:

  • Responsible for working with the Sales team by being the primary internal point of contact for their designated accounts and develop a trusted relationship with the salesperson, customer stakeholders and executive sponsors.
  • Help customers via email, phone and in face to face meetings as required by the business.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Forecast and track key account metrics and product usage as required.
  • Enhance department and organisation's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Liaise between the customer and internal teams.
  • Be the internal lead for product development, adopting the role of project manager, from concept to completion.
  • Be proactive in identifying additional sale opportunities.

Requirements:

  • Proven account management experience
  • Demonstrated ability to communicate and influence credibly and effectively at all levels of the organisation, including executive level
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening and negotiation skills
  • Demonstrated experience of leading face to face meetings with Key Account customers.
  • Excellent verbal and written communications skills
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to prioritise among competing tasks and stay positive
  • Critical thinking and problem-solving skills
  • Excellent time and project management skills. You're always looking to improve inefficient processes
  • Keen attention to detail and adherence to deadlines
  • Expert at Microsoft Office Suite and Shuttleworth