Internal Sales / Account Manager - Industrial Packaging

Job Description




£26-28K (Dependant On Experience) + Pension Scheme + Laptop & Mobile

Hours of Work: 8am-4pm Monday to Thursday / 8am-3:30pm Friday

Our client is a leading supplier of industrial packaging to blue chip companies in a range of UK markets including agriculture, building and construction, food, chemical, pharmaceutical, waste and recycling.

To expand their business, they are looking for an experienced Internal Sales / Account Manager a self-motivated, ambitious and experienced in B2B sales. The role will suit those with entrepreneurial flair and a desire to work their way up to the top through hard work, success, and innovation.

Previous experience in the packaging industry is advantageous however not essential.


  • Managing and growing sales with existing customers / key accounts.
  • Taking orders by phone /emails - processing sales orders and arranging dispatch with coordination with warehouse team
  • Raising replenishment purchase orders to suppliers to maintain required products on the self.
  • Good knowledge of Sage
  • Willingness to learn product & market
  • Resolve customer disputes/ issues regarding quality expectations product shortages, damages, any urgent and late delivery issues.
  • Ability to generate leads, contact prospective customers via phone, email and visit them as and when needed for business development and other business matters.
  • Prepare and submit sales reports as desired by management of the company.
  • Be part of developing and implementing new sales initiatives, strategies and programmes
  • Providing daily reports of field sales success and communicating the voice of the customer (VOC) data to superiors.
  • good sales-management skills to work-in B2B environment.

Essential Requirements

  • Must have B2B product-sales knowledge and experience of handling / managing key accounts.
  • Willingness to travel at-least 1 day per week to visit customers for sales development, attending sample trials ,seeing product in function etc.
  • A confident communicator with can do attitude, with a polite but firm telephone manner and the ability to build strong working relationships with colleagues, customers, and service provider.
  • A commercial, common-sense approach
  • Ability to operate at pace under pressure, whilst not sacrificing quality and accuracy
  • Excellent time management skills with the ability to prioritize and multitask.
  • Recognise the importance of attention to detail, yet awareness for the bigger picture.
  • Should have own car, full & Clean UK driving license