Internal Sales / Customer Service Role - Warm Leads

  • Job Reference: PK7085
  • Date Posted: 4 November 2021
  • Recruiter: Future Recruitment Ltd
  • Website: https://www.futurerecruitment.com
  • Location: West Midlands
  • Salary: On Application
  • Bonus/Benefits: Salary Guide: £18-24K
  • Sector: Administration, Estimating, Packaging
  • Job Type: Permanent

Job Description

NEW VACANCY! (PK7085)

INTERNAL SALES / CUSTOMER SERVICE ROLE - WARM LEADS

WEST MIDLANDS

Salary Guide: £18-24K + Pension + 21 Days Holiday + Bank Holidays + Christmas Close Down

8-4pm Monday to Friday

Our Client is a specialist within the design and manufacture of corrugated products and packaging solutions. With many years experience in product development and production they have earned a commanding reputation as leaders in transit packaging, RRP and POS for FMCG markets.

Currently looking to recruit a Internal Sales / Customer Service candidate to be based within their West Midlands office, the ideal candidate will have a previous working history within corrugated packaging, however my client will consider candidates from any other packaging sector

Responsibilities include:

  • Calling and following up warm leads
  • To respond quickly and efficiently to all incoming sales enquires orders and quotations, by telephone, fax and email.
  • To process purchase orders and quotations onto the system upon customer requests.
  • To ensure that customers are informed of any changes to their request and to provide bespoke solutions to satisfy clients demands and be efficient in problem solving strategies in regards to customer complaints and problems.
  • To liaise with internal and external departments to optimise quality of service, sustain good working relationships and achieve customer satisfaction.