Technical Account Manager - Print

Job Description

Technical Account Manager - Print

South Wales

Salary - £30-35k DOE + Company Car

Company - Established in 1916 this is one of the largest label companies in the world, producing labels for the following industries; healthcare, home and personal care, food and beverage and wine and spirits. Employing 8000 people in 70 manufacturing facilities across 26 countries.

Overview - To facilitate and drive the development of new revenue generating projects from the original enquiry, through the product development process through to completion of the first successful production run.


  • Be first point of contact for all technical projects generated by the customers within your customer portfolio
  • Be the primary technical contact for all customers within your customer portfolio and the interface with production and sales
  • On receipt of a new project, manage it through the product development process by following the steps as laid out in the product development flow charts - including project definition, artwork review, press approval and finalisation of specifications, as applicable
  • Work closely with the Customer Engineer to ensure specifications are built in a timely manner and that any changes made during press approval are communicated such that the final specification is updated accordingly
  • Support the wider Sales group in the promotion of pressure sensitive label technology across both existing and future customers
  • Assist in the introduction and approval of new/alternative raw materials
  • Understand project timelines and performance expectations, monitor progress and actively self-manage project to meet related timelines
  • Prior to a press pass, confirm that all required proof, colour standards, testing specifications, and special instructions are available and that specification is correct
  • Understand project timelines and performance expectations, monitor progress and actively self manage project to meet related timelines
  • Support internal cross-departmental improvement projects
  • Deliver training upon manufacture and application of pressure sensitive technology to a wide customer base

The Candidate:

  • Minimum of 5 years print/packaging industry experience
  • Working knowledge of multiple print and pre-press technologies i.e. flexo, litho, screen, gravure
  • Experience of managing projects
  • Previous experience of working closely with customers and suppliers
  • Excellent computer skills including MS Office
  • Full UK driving licence
  • Proven interpersonal skills, dealing with all levels of seniority
  • Excellent written and report-writing skills
  • Proven decision-making ability
  • Flexibility to undertake international travel a short notice

Interviews are being conducted as soon as possible for this vacancy, so if you are interested please get in touch as soon as possible and register your details with us.

Key words; flexo, litho, screen, gravure, project management, labels, self-adhesive labels, packaging, customer service