NEW VACANCY! (PK8236)
SENIOR SALES ACCOUNT MANAGER
WEST MIDLANDS - HOMEBASED WITH REGULAR VISITS TO THE OFFICE
Salary £45-50K (Depending on Experience) + Bonus Structure + Travel Expenses + Mobile + Laptop + Company Pension + Flexitime + Life Insurance + On-Site Parking
Our client is an independent market leader in the design and manufacture of a wide range of transit packaging from timber, bespoke, heavy duty and corrugated packaging They are committed to delivering an unrivalled service underpinned by a wealth of industry knowledge and expertise.
They are currently looking for a Senior Sales Account Manager to join their team. Within this role you will be overseeing sales for a portfolio of customers with a wide variety of requirements and spends to ensure you meet the customer needs while achieving acceptable margins.
Key Responsibilities:
- Managing an account base of £3million within the West Midlands area
- Develop a thorough understanding of the business, products and strategy
- Focus on growing and developing existing clients along with trying to generate new business opportunities
- Ensure that the products meet the needs of all the customers to ensure high levels of customer satisfaction with the products and services
- Communicate with and provide feedback to the Head of Sales regarding any issues or fluctuations with customer spend or performance
- Identify areas for improvement with our customer base and explore new product ranges, services or innovative ideas.
- Generate sales leads and appointments for new business
- Gather and record market and customer information
- Management of new accounts
- Arranging prospects and client visits and presenting to prospects and clients at all levels
- Close deals to secure new business
- Ensure clients expectations are met in regard to design and performance
- Maximise revenue and profit
- Performance in line with deadlines and budgets
- Look to build, create and maintain long lasting client relationships
- Develop relationships with key customers and contacts
- Forecast and track account spends and usage figures
- Act as a key interface between the customer and all relevant divisions
- Play an integral role in ensuring existing customers' needs and expectations are always met
- Set objectives and targets for each customer account
- Quote new work using the NERP System
- Support to implement price increases to both your own and colleague's customers
- Work with internal sales office to ensure the smooth running of all accounts with schedules, deliveries etc
- Work closely with the design and innovation team to ensure you turn around quotations and enquiries as quickly as possible
- Look to maximise profit with the customer so where possible look into new designs/products
Requirements:
- A strong background in sales of 'Transit Packaging', with preferred experience of timber cases and pallets, corrugated (heavy duty & conventional), foam and ancillary protective packaging products
- Self-motivated with a 'can do' attitude
- A good eye for detail and creative flair